Becoming Mary

Becoming Mary

Reflections: Well done for reaching the final week.  Thank you for sticking with the programme.  Over the past twelve weeks we have introduced you to the concept of authentic leadership, and examined most of them.  You will have heard a brief description of the final...
Making change happen

Making change happen

Last week I had the pleasure of attending a conference on Osprey conservation in central and eastern Europe, held in Warsaw in Poland. It brought together conservationists from different countries in the region, including Germany, Finland, Latvia, Estonia, Belarus and...
The Net Promoter Score

The Net Promoter Score

Mary uses the Net Promoter Score as a constant method of measuring customer satisfaction. Designed by Fred Reichheld, “The Ultimate Question” is so powerful because it asks just one question, which can be asked over and over again, can produce a measure...
Exercise 1

Exercise 1

Have a look back at one of the exercises (number 2) in week 3 (Authenticity).  I asked you to consider the statement ‘The leader I want to be…’ and to write a paragraph or two. Look at what you wrote.  With everything you now know is your statement still valid?  Or...
Building Engagement

Building Engagement

Reflections: Let’s return to the Execution model.  Last week we examined clarity- the what to and how to.  This week we consider engagement- the want to. In Lead Like Mary I explore the thought that people engage at four different levels- their body, heart, mind and...