by Barry Dore | Jan 1, 2021 | BCL Week 11, Freedom Within A Framework
Building Engagement Reflections: Let’s return to the Execution model. Last week we examined clarity- the what to and how to. This week we consider engagement- the want to. In Lead Like Mary I explore the thought that people engage at four different levels- their...
by Barry Dore | Jan 1, 2021 | BCL Week 6, Values Led & Courageous
Values-led and courageous Reflections: I hope you enjoyed the podcast this week looking at Mary’s trait on being values-led and courageous. In truth I’ve little to add to the podcast, I think it gave a fairly comprehensive summary of this trait, which I can summarise...
by Barry Dore | Jan 1, 2021 | BCL Week 11
The four dimensions of engagement Empowering our people is crucial to ensuring they are engaged, but it is only part of the story. In his work on leadership in his book “The 8th Habit”, Stephen Covey argues that people give their best when they are fully...
by Barry Dore | Jan 1, 2021 | BCL Week 12
The Net Promoter Score Mary uses the Net Promoter Score as a constant method of measuring customer satisfaction. Designed by Fred Reichheld, “The Ultimate Question” is so powerful because it asks just one question, which can be asked over and over again,...
by Barry Dore | Jan 1, 2021 | BCL 6WK WELCOME, BCL Welcome
Barry’s welcome Lead Like Mary Lead Like Mary is the title of a leadership book Barry published in 2014. It was his attempt to get down into one place the breadth of material he was already teaching on authentic leadership, so he could use it as a resource for...
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