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The art of listening

The art of listening

Someone much wiser than me once said “You have two ears and one mouth… So you should do twice as much listening as you do talking.” As an extrovert I found that challenging for a long time. I love talking to people, and I’ve said that sentence a lot over the years....
Empathy in Leadership: Seeing Through Other People’s Eyes

The power of reflection

The power of reflection Reflection is mentioned in so many leadership books and to be honest for vast parts of my career I’ve just not felt I had the time. I’m naturally the sort of person who can think of their perspective on the spot (the oppositive of a...